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Abut web NTES

Keeping in pace with new technology changes, Centre for Railway Information Systems (CRIS), the IT wing of Indian Railways, developed an enhanced new interface for the www.trainenquiry.com for dissemination of information to public. National Train Enquiry System (NTES) developed by CRIS is the backend system which collects information about train running on near real time basis and disseminates information through various interfaces like nationwide unique number 139, Website, face to face enquiry, mobile interfaces etc. The new interface is accessible through www.trainenquiry.com or www.enquiry.indianrail.gov.in

The new interface for the website was made public from 6th September 2013. The new interface, which offers quick and easy access to essential information for passengers, has been largely appreciated for its speed, simple interface and richness of information and smooth user experience.

A light weight mobile compatible web interface has also been launched to serve various types of enquiries though mobile internet while on move in no time. Classic and Modern flavors of mobile web version have been provided to support Generic mobiles and Smartphones.

One of the best features of WebNTES is "spot your train" which provides information such as its current position and expected time of arrival and departure at a particular station.

Other features are 'train schedule', 'trains between stations', 'live station' and 'information on cancelled rescheduled & diverted trains'. 'Live Station' query provides list of trains expected to arrive at/depart from any station in next 2/4/6/8 hours.

Some general characteristics are that all train numbers displayed in different pages have been hyperlinked to view the schedule and current running. Pages have been kept light weight to enhance the speed of the website. All the information is navigable from a single home page with minimum clicks. The interface has been made bilingual with Hindi version available on the website.

Benefits & achievements.

  • Has brought mobility in Indian Railways train enquiry system for serving the passenger enquiries with authentic, reliable and near real time information while on move at no cost in least time
  • Has improved enquiry process by curtailing long queues at enquiry counters, long waiting chargeable enquiry calls through mobile compatible interface
  • It provides crucial information on exceptional, occasional and special events.
  • Further as new initiative, Mobile Apps for Windows and Android platforms developed & published by CRIS which has received wide appreciation.
  • • Mobile Apps are available to public for free.