An Organization of the Ministry of Railways, Govt. of India
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About Us

Who We Are

CRIS (Centre for Railway Information Systems) is an organization under Ministry of Railways. CRIS is a unique combination of competent IT professionals and experienced Railway personnel enabling it to deliver complex Railway IT systems with stupendous success in core areas. Since its inception, CRIS is developing/maintaining softwares for the following key functional areas of the Indian Railways.

Ticketing & Passengers

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  • Facilitate in fulfilling ticketing needs of about 2 crore passengers daily.

  • More than 25,000 tickets per minute booking capabilities.

  • Handle more than 20 crore enquiries daily regarding train movements and arrival/departure.

In a vast country like India, with one of the largest Railway networks in the world, It is impossible to even imagine about catering to public services like booking of Reserved and Unreserved tickets, information about availability of seats, Tatkal ticket bookings, etc. without using modern day, secure and fail proof IT solutions. Our Passenger Reservation System, Unreserved Ticketing System, Next Generation Ticketing Systems have been doing this with exemplary performance and efficiency thereby making us leading IT enablers in providing Government to Citizens (G2C) services. More...

Freight Services

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  • Manage movement of 3.5 MT freight which generates more than 343 Cr. freight earnings daily.

  • Enable Digital Payments through 98% cashless Revenue collections.

  • Monitor 2.8 lakh wagons spread all over India.

Indian Railways carry about 3.5 million tonnes of freight daily. Our digital platforms like Freight Operation Information System is the backbone of Indian Railway's freight business thereby digitalising freight bookings & revenue collection business processes. Our Rake Management System is deployed at 8000 + locations which plays a vital role in management of daily freight movement and earnings. The voluminous data generated and managed through these systems is in itself a world-wide case study. More...


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  • Train Traffic Control and operations for every single train over Indian Railways network.

  • Manage coaches, crew and other operations digitally.

  • Real time tracking of trains through satellite based tracking mechanism.

Indian Railways operate thousands of passenger & freight trains daily. The whole micro to macro controlling and management of these trains is being done through our Control Office Automation, Integrated Coaching Management System, Crew Management System and other IT solutions. Our state of art solutions like Real-Time Train Information System provides Real Time location of trains through satellite based tracking mechanism thereby improving monitoring and disseminating exact train information. More...

Asset Management

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  • Monitoring of Railways infrastructure consisting of Stations, Workshops, Sheds, Yards, etc.

  • Inspection & maintenance of Tracks, Overhead Line, Land, Signals, etc.

  • Management of Rolling Stock Assets viz. Locos, rakes, etc.

Our softwares take care of the Indian Railway's infrastructure spread over the country consisting of Railway Stations, Workshops, Sheds, Yards, etc. Life-Cycle Management of Railway assets ranging from Track, OHE, Signals, Land, etc.(non-rolling stock assets) to Locos, rakes, etc.(rolling stock assets) is being done through our platforms like Track Management System, Traction Distribution Management System, Coaching Maintenance Management System, Freight Maintenance Management System, etc. More...

Human Resource & Accounting

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  • HR management of more than 12 lakh employees work-force .

  • Digitalization of Accounting & Finance systems with 100% online expenditure booking.

  • Online Railways Budgeting & Progress monitoring.

The HR management requirements of one of the largest public sector employers in the country with such a mammoth work-force has been taken care of by our solutions like Human Resource Management System, Integrated Payroll Accounting System, Shramik Kalyan Portal, Railway Employee Self-Service, etc. Accounting, Budgeting & Finance in Railways have been managed with our solutions like Accounting Information Management System, Goods & Service Tax module, Rail Budget Compilation System, etc. More...

Procurement & Automation

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  • Introducing transparency & Accountability with 100% online procurement.

  • Digitalizing Railway working through Office Automation and e-Governance solutions.

  • KPIs based & DSS enabled monitoring and sharing information with public.

The procurement process in Railways has been revolutionized through our digital solutions like Indian Railway e-Procurement System, Integrated Material Management & Information System, etc. ensuring transparency and accountability in the processes. With an online trusted tamper free solution, average procurement time has been reduced drastically. Apart from the above, digital monitoring at apex level and by public has been facilitated through our Dashboard solutions like e-Drishti, RailDrishti, etc. More...

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